Hotel Manager

Superior: Captain regarding Ships safety management system and procedures.
Director of Hotel Operation

2 years in a similar position on another cruise ship or in Hotel. Fluent English, preferable German and/or French

In charge of production, presentation, organization and cost control of all Hotel Departments.
Responsible to guide and train all employees in the Hotel Department.
Enforce in cooperation with the department heads the STAR CLIPPERS Hotel concept as well as the rules from the manual.
Reducing costs and maintaining quality standards.

Planning and organization of all hotel operation and special events.
Controlling of the quality and quantity of all production in the hotel department.
Securing a professional cost controlled service and offer.
Controlling of the reception of products regarding quality, quantity and the correct storage.
Coordination of ordering with the Storekeeper and the Executive chef.

Competent training, judgement and support of colleagues.
Organizing crew trainings for all hotel departments on a weekly basis. Training guidelines used are the Hotel Procedure Manual and the USPH/HACCP.
Adapt the rules of USPH and HACCP in the whole working area.
Preparing with the department heads one Food & Beverage- and one investment budget for the following season.
In charge with the Purser for the administration and reservation of all matters in the hotel department.
In charge with the Purser and Asst. Purser for the administration and selling in the Sloop Shop.
In charge of the Cruise Director and in cooperation of control of Sports, Entertainment and Masseuse.
In cooperation with the Housekeeper in charge of all interests in this department.
Information to the superior of all unregular activities in the Hotel Department.
Cooperation with other departments.
Integration in the Team and assistance and performance in special activities.

I love this direct contact with my team, the flat hierarchy. This allows me to make a lot of difference.