Assistant Purser/Sloop Shop Manager

Superior: Captain regarding Ships safety management system and procedures
Department Head: Purser/Hotel Manager

1 year in a similar position on another cruise ship or in Hotel. Fluent English, preferable German and/or French.

In charge of organization and control of all administrative matters.
Responsible for the Sloop Shop on board.
Enforce in cooperation with the department heads the STAR CLIPPERS Hotel concept as well as the rules from the manual.
Reducing costs and maintaining quality standards.

Helping to prepare the clearance in every port.
Helping to prepare and distribute passenger lists, crew list, muster lists, birthday list, for the involved departments on every voyage after check in.
Pay out commissions after every voyage.
Make a sales report every week.

Check transfers for passenger every voyage.
Check back-to-back passengers every voyage.
Prepare check out and implement billing.
Help to take care of sign on and off of crew.
In charge of the maintenance and correct use of the Resco-, Micros-, Orassys- and Excel system.
Help to take charge of the Ving card and key system.
End of cruise procedure after check-out.
Handling the Reception desk and the Sloop Shop.
Information to the superior of all unregular activities in the Department.
Weekly inventories of the Sloop Shop following the standards from Head office Monaco.
Place regular orders to Head Office Monaco in order to have the standard inventory.
Organize with passengers and crew a weekly Fashion Show in cooperation with Cruise Director.
Working and following up the procedures in the Purser/Sloop Shop Operational Manual.
Cooperation with other departments.
Integration in the Team and assistance and performance in special activities.